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Privacy Policy

Last updated: March 2026

1. Introduction

Report Desk ("we", "our", "us") provides an operations platform for physical businesses to manage machines, locations, reporting, and workflows.

This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Data Ownership Principle

Your data belongs to you.

  • We do not sell your data
  • We do not share your data with third parties for commercial purposes
  • We do not use your data for advertising

You remain in full control of your data at all times.

3. Information We Collect

a) Operator Data

When you use Report Desk as an operator, we may collect:

  • Name and email address
  • Business or location information
  • Machine identifiers or operational data
  • Account and usage data

b) Submitted Reports & Operational Data

Data created within the platform may include:

  • Issue reports and descriptions
  • Machine activity and status
  • Internal notes or workflow data
  • Optional photos or attachments

c) Technical Data

We may collect limited technical data such as:

  • Timestamps
  • Device/browser type
  • Basic usage logs

This is used only to operate and improve the platform.

4. How We Use Information

We use data strictly to:

  • Provide and operate the platform
  • Enable operators to manage their operations
  • Deliver reports and system functionality
  • Improve reliability and performance

We do not use your data for marketing or advertising.

5. Data Access

Your data is only accessible to:

  • You (the operator)
  • Authorized users within your account

We do not publicly display your data.

6. Data Storage & Security

Data is stored on secure infrastructure providers.

We implement reasonable safeguards to protect data from unauthorized access. While no system is 100% secure, we follow best practices appropriate to our stage.

7. Data Retention & Deletion

You are in full control of your data:

  • You may delete your data at any time through the app
  • Deleting data removes it from our active systems
  • You may request full account deletion at any time

We retain data only as necessary to operate the service or comply with legal requirements.

8. Data Portability (Export)

You may export your data at any time through the platform.

We are committed to ensuring you can access and move your data freely.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Withdraw consent

Contact: support@reportdesk.app

10. Children's Privacy

Report Desk is not intended for children under 13, and we do not knowingly collect such data.

11. Changes to This Policy

We may update this Privacy Policy as the product evolves. Updates will be posted with a revised date.

12. Contact

For any questions: support@reportdesk.app